Gaming should be fun, not stressful. dbt99 believes every member deserves to enjoy gaming in a safe and healthy way. On this page, we explain how we make that happen.
We're more than a gaming platform — your well-being is our responsibility too
Set your own daily, weekly, or monthly spending cap. You'll receive an automatic alert if you're approaching your limit.
You can temporarily close your account for anywhere between 24 hours and 6 months at any time. Betting is completely disabled during the break.
Option to suspend your account for an extended or permanent period. Once activated, it cannot be reversed before the specified duration ends.
Set how long you want to play each day. Your session will automatically end when the time limit is reached.
View your full gaming history and spending details at any time. Stay aware of your own habits.
If you have any concerns about your gaming, our specialist team is always ready to help. Don't hesitate to reach out.
At dbt99, we always say — gaming should be fun. But it's only truly enjoyable when it doesn't get in the way of the rest of your life. Family, work, health — these always come before gaming.
Online gaming is growing rapidly in Bangladesh, and with that comes a greater need for responsible play. We want every member to play with a healthy mindset — enjoy the experience within set boundaries, and take a break whenever you feel one is needed.
Responsible Gaming doesn't mean playing without fun. In fact, playing within healthy limits is when you enjoy it the most — no fear of losing too much, no stress, just the pure pleasure of the game.
Our advice: before you start playing, decide how much time and money you are willing to spend that day — and stick to it. If you feel like you're on a losing streak, don't chase your losses with bigger bets. That only makes things worse.
It can be hard to tell when everyday entertainment starts becoming a problem. Watch out for these signs:
If you notice any of the above signs in yourself, take action now. Pause, assess the situation, and seek help if needed.
Dbt99 is firmly committed to never encouraging problem gambling. Our promotions and bonus offers are designed so that no one feels pressured to spend beyond their means. Our entire team — from tech to customer service — is trained in responsible gaming practices.
If we notice signs of problematic behavior in a member's activity, we proactively reach out and offer support. This isn't just our policy — it's our responsibility.
Use these tools to keep yourself protected
Set the maximum amount you can deposit into your account within a given period. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies.
Set the duration of each gaming session yourself. You'll be automatically logged out when the time is up. A waiting period applies before you can start the next session.
Need a break from gaming? Temporarily suspend your account for anywhere from 24 hours to 6 months. During this period, no bets or deposits can be made.
Choose self-exclusion for a longer break — from 6 months to permanent. Once activated, it cannot be undone before the set period expires.
How to activate: Go to Account Settings or reach us via live chat. Our team is available 24/7 to activate these tools for you — no questions asked.
Set your gaming limits in just a few simple steps.
Ask yourself these questions — and answer them honestly
If you recognize yourself in any of the red flags below: This could be the start of a problem. Contact our support team now or set a cooling-off period on your account. Asking for help isn't weakness — it's the smart thing to do.
Answers to the most frequently asked questions
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At dbt99, entertainment and safety go hand in hand. Join today and use our protection tools to build healthier gaming habits.