Legal Documents

Dbt99's Terms and Conditions — Complete User Guide

Please read these Terms and Conditions carefully before using the dbt99 platform. They clearly outline your rights, responsibilities, and the terms governing our services.

Last Updated: January 1, 2026
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Key Points of the Rules

Important things to know before using dbt99

Age & Eligibility

You must be 18 years of age or older to open an account on dbt99. Accounts belonging to minors will be closed immediately.

Payment Policy

Deposits and withdrawals are governed by specific rules. Funds on deposit will only be returned to a verified account. Transfers to any third-party account are not permitted.

Bonus Terms

All bonuses and promotions are subject to wagering requirements. Please read the specific terms before accepting any bonus. Bonuses may be voided if the terms are breached.

Prohibited Activities

Fraud, creating multiple accounts, bonus abuse, or any other form of deceptive activity is strictly prohibited and subject to legal action.

Account Security

Keeping your password and login credentials confidential is your responsibility. Sharing your account with anyone else is strictly prohibited.

Responsible Gaming

Dbt99 believes in responsible gaming. If things get out of hand, set your own limits or temporarily suspend your account. Contact support whenever you need assistance.

Important Notice: By creating an account or using any service on the dbt99 platform, you are considered to have fully accepted these Terms and Conditions. Please read them from start to finish.

1

Introduction & General Acceptance

These Terms and Conditions govern the use of the dbt99 platform (operated via the website https://dbt99.onl) and all of its services. By opening an account, logging in, or using any service on dbt99, you agree to be bound by these terms.

We want every member to use our platform with complete transparency. Please take the time to read these terms. If anything is unclear, feel free to ask our 24/7 customer support.

Please note: Although these Terms and Conditions are written in Bengali, the underlying legal framework follows international gaming regulations. In the event of any dispute, the English version shall take precedence.

2

Account Registration & Verification

You must provide accurate and truthful information when registering on dbt99. Creating an account with false or incomplete details is strictly prohibited. Any inaccuracies found may result in account closure and forfeiture of your balance.

Each individual may open one account only:

  • Creating multiple accounts using the same ID is strictly prohibited
  • If multiple accounts are found on the same device, IP address, or payment method, all associated accounts will be closed
  • Contact support to make any changes to your account information
  • Withdrawals may be delayed until KYC (Know Your Customer) verification is complete
For KYC verification You may be required to submit a copy of your National ID, passport, or driving license.
3

Age Verification & Eligibility

Dbt99's services are intended for adults aged 18 and above only. Allowing minors to use the platform or creating accounts on their behalf is strictly forbidden.

Strict Policy: If an account is opened through age fraud, all deposited funds will be forfeited and legal action may be taken where necessary.

We may request proof of age at any time. Failure to provide the required documents will result in a temporary account suspension. Additionally, residents of restricted regions are not permitted to use dbt99.

4

Deposit & Withdrawal Policy

Deposits and withdrawals on dbt99 are processed through designated payment methods. Mobile banking and bank transfer are our primary payment options.

Deposit Rules:

  • A minimum deposit amount applies — see the Payments page for details
  • Deposits must be made from your own account only
  • Use of Third-Party Accounts or Cards Is Prohibited
  • Deposits are usually credited to your account within 5–15 minutes

Withdrawal Rules:

  • Withdrawals are only available to verified accounts
  • KYC verification must be completed before the first withdrawal
  • Withdrawal requests are typically processed within 30 minutes to 24 hours
  • Minimum withdrawal amount: BDT 500
  • We reserve the right to verify any unusual or suspicious transactions

Important: Try to withdraw using the same payment method you used to deposit. This helps speed up the process.

5

Betting Rules & Cancellations

Once a bet is confirmed on dbt99, it generally cannot be changed. Always double-check all details before placing a bet.

Bet Cancellation Scenarios:

  • If a match or event is cancelled, the stake will be refunded
  • Bets placed at incorrect odds due to a technical error may be cancelled
  • Any fraudulent bets identified will be cancelled immediately
  • Dbt99 reserves the right to void bets if a significant error in odds is identified
In-Play Betting: Odds change rapidly during live matches. Due to technical delays, odds updates may occasionally appear late — in such cases, we reserve the right to apply the latest correct odds.
6

Bonuses & Promotional Offers

All bonuses and promotional offers on dbt99 are subject to specific terms and conditions. Reading the applicable bonus terms before claiming any offer is mandatory.

General Bonus Terms:

  • The welcome bonus is available once per new member only
  • Bonuses cannot be withdrawn directly — wagering requirements must be met first
  • Bets must be placed at the minimum specified odds to meet wagering requirements (typically 1.50 or higher)
  • Bonuses have an expiry date — unused bonuses will expire if not used in time
  • We reserve the right to investigate and void bonuses if abuse is suspected

Warning: If multiple accounts are found to have been used to claim bonuses, place risk-free bets, or abuse promotions in any other way, all accounts will be permanently closed.

7

Prohibited Activities and Conduct

The following activities are strictly prohibited in order to maintain a safe and fair environment on dbt99:

  • Creating or operating multiple accounts
  • Registration using false identity or fraudulent documents
  • Bonus or Promotion Abuse
  • Unauthorized access to or modification of the platform's software or systems
  • Unauthorized access to other members' accounts
  • Money laundering or illegal financial activity
  • Betting with Third-Party Funds
  • Placing bets using computer bots or automated software
  • Fraudulent or deceptive conduct toward other members
  • Participation in match-fixing or sports corruption

Consequences: Involvement in any of the above activities may result in permanent account closure, forfeiture of funds, and a report to the relevant authorities.

8

Account Suspension & Closure

Dbt99 reserves the right to temporarily suspend or permanently close any account if:

  • A breach of these Terms and Conditions is detected
  • There is reasonable suspicion of fraud or deception
  • Age verification fails
  • The account has been inactive for an extended period
  • The member submits a self-closure request

Self-Exclusion: If you feel concerned about your gaming habits, you can take a temporary or long-term break at any time. Contact our support team — we are here to help.

9

Privacy & Data Protection

Your personal data security is of utmost importance to us. dbt99's Privacy Policy forms an integral part of these Terms and Conditions. For full details on how your data is collected, used, and protected, please refer to our Privacy Policy Visit the page.

We never sell your data. It is not shared with third parties except when required by law or in connection with a fraud investigation.

10

Limitation of Liability

Dbt99 is an entertainment platform. We do our best to ensure uninterrupted service, but we are not liable for the following:

  • Loss of a bet due to internet disconnection
  • Temporary service disruption due to unexpected server issues
  • Third-Party Technical Issues
  • Service disruptions caused by natural disasters or force majeure events

Warning: Betting and gaming carry financial risk. Only play with money you can afford to lose. dbt99 is not responsible for the outcome of your betting decisions.

11

Right to Amend Terms & Conditions

Dbt99 may update these Terms and Conditions at any time. Any changes will be notified on the website, and the "Last Updated" date at the top of the page will reflect the revision.

Continued use of the platform after any changes have been made constitutes your acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.

12

Dispute Resolution Process

For any complaint or dispute, please contact our customer support first. We aim to respond within 48 hours.

  • Step 1: Report the Issue via Live Chat
  • Step 2: Send a Detailed Complaint by Email
  • Step 3: Submit a Formal Complaint via the Portal

We strive to maintain impartiality and fairness in resolving all disputes. Where necessary, an independent third-party mediator may be engaged.

13

Contact & Support

If you have any questions about these terms or need assistance, please contact us:

Live Chat: Start a live chat from any page on the website. Average response time is 2 minutes.
Email: [email protected] — replies are typically sent within 24 hours.
FAQ Page: Find answers to common questions in our FAQ Section will be available.

Frequently Asked Questions About the Terms & Conditions

Answers to the Most Frequently Asked Questions

No, each person may only register one account. Creating multiple accounts is a serious violation of our Terms & Conditions. If detected, all accounts will be suspended and all balances will be forfeited.

No, bonuses cannot be withdrawn directly. You must first meet the applicable wagering requirements. Once those requirements are fulfilled, the bonus converts to cash and becomes withdrawable. Cashback offer funds, however, can be withdrawn directly.

When the Terms & Conditions are updated, a notification will be posted on the website and may also be sent to your registered email. You can check the "Last Updated" date at the top of this page to see whether any changes have been made. We recommend visiting this page regularly.

If an account is closed due to a Terms & Conditions violation, the outcome depends on the circumstances. In cases of fraud or deception, all funds may be forfeited. For standard closures, the cash balance excluding bonuses will be returned. If you close your account voluntarily, please withdraw your full cash balance beforehand.

For any betting-related issue, contact us first via Live Chat. Provide screenshots and a detailed description of the problem. Our team is available 24/7 to help. For complex matters, send a detailed email — you will receive a response within 48 hours.

Related Important Policies

Read other important legal documents from dbt99

Privacy Policy

Learn how your information is collected, stored, and used.

Responsible Gaming

Play within your limits. Learn how to get help if you're struggling.

FAQ

Find answers to the most common questions all in one place.

About Us

Learn who dbt99 is, how we operate, and what we stand for.

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